Last updated: 06/25/2025
Carebridge Innovations LLC ("we", "our", "us") is dedicated to safeguarding your privacy and ensuring that your personal data is processed in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, (the "Site"), and when you purchase durable medical equipment and related products (the "Products") from us.
By accessing and using our Site, you consent to the practices outlined in this Privacy Policy. Please take the time to read it thoroughly.
1. Information We Collect
When you visit our Site or engage in transactions with us, we collect various types of information to facilitate the sale and ensure a smooth customer experience. This may include personal details such as your name, billing and shipping addresses, email address, phone number, and payment information, especially when you make a purchase or reach out to us for customer service.
Additionally, when you place an order, we collect transaction-specific details, including the products you select, payment methods, and any preferences related to shipping.
We may also gather non-personal information related to how you use the Site, such as your IP address, browser type, device information, and the pages you visit. This helps us improve the performance, functionality, and overall user experience of the Site.
Furthermore, our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with the Site. While you have the option to disable cookies through your browser settings, doing so may affect some of the features and functionality of the Site.
2. How We Use Your Information
The information we collect serves several important purposes. Primarily, it allows us to process and fulfill your orders for durable medical equipment and related products, ensuring that your purchases are delivered promptly and efficiently. It also helps us communicate with you regarding your orders, including confirmations, shipping updates, and any customer service inquiries you might have.
We also use this information to improve our products and services, optimize the website's performance, and enhance your overall experience. Additionally, we may process your data to comply with various legal obligations, such as fulfilling tax and reporting requirements.
It is important to note that we do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in fulfilling orders, processing payments, and supporting our customer service operations. These providers are contractually bound to keep your data secure and to use it only for the specific purposes outlined in our agreements with them.
3. How We Protect Your Information
We take the security of your personal data seriously. To safeguard the information we collect, we employ a range of security measures, including encryption techniques and secure data storage practices. For example, sensitive information such as your payment details is transmitted using Secure Socket Layer (SSL) technology, and all data is encrypted before being stored in our systems.
Additionally, we implement strict access controls, ensuring that only authorized personnel have access to your personal information, and only for purposes directly related to processing your orders or addressing customer service matters.
Despite our best efforts to ensure the security of your information, it is important to note that no method of data transmission over the internet is completely secure. While we are committed to protecting your privacy and personal data, we cannot guarantee absolute security. However, we will continue to take all reasonable steps to protect your information.
4. Sharing of Information
We may disclose your personal information in certain circumstances. For example, we may share it with third-party service providers who help us with essential business operations, such as processing payments, shipping products, and providing IT support. These service providers are contractually obligated to protect your data and use it only for the specific services they provide to us.
We may also share your information if we are legally required to do so, such as in response to a subpoena, court order, or other valid legal request. In such cases, we will only disclose the information necessary to comply with the legal requirement.
In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will inform you of any such changes through an update to this Privacy Policy.
5. Your Rights and Choices
You have several rights concerning your personal data. If you would like to review the information we hold about you, you may request access to it. If any of the information is inaccurate or incomplete, you have the right to request corrections or updates.
Additionally, you may request that we delete your personal data, subject to certain limitations. For example, we may be required to retain certain information for legal or business purposes. If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions included in those communications.
To exercise any of these rights, or if you have any questions regarding your personal data, please contact us at office@carebridgeinnovations.com or +1 (954) 828-0862.
6. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children, and if we discover that we have inadvertently done so, we will take steps to delete such information promptly.
If you believe that we may have collected personal information from a child under 18, please contact us immediately so we can address the situation.
7. International Transfers
If you are accessing our Site from outside The United States of America please be aware that any personal information you provide to us may be transferred to and processed in The United States of America, where our servers are located. By using the Site and submitting your personal information, you consent to this transfer.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. Any updates to this policy will be posted on this page, with the "Last Updated" date revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are handling your personal data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Carebridge Innovations LLC
1515 N University Dr., STE 214
Coral Springs, FL 33071
office@carebridgeinnovations.com
+1 (954) 828-0862
10. Governing Law
This Privacy Policy will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal disputes arising from the use of this policy will be subject to the exclusive jurisdiction of the courts in the State of Florida.